Orison Swett Marden said, “The golden rule for every business is to put yourself in your customer’s shoes.”
Indeed it holds true because apart from making profits, the main aim of every business should be to satisfy all the needs of customers. Only then your business is going to be a sustainable success!
In every business, it is important that you recognize what exactly a customer wants or expects from your product or service. Providing this will bring more clients to you and eventually grow your business.
Besides, promoting your business is another influencing factor while running a business.
Here are some tips as to how to reach new customers and keep them happy!
Online or offline, promoting your business helps you reach new customers which will guarantee you success if you are providing value in your product or service.
Online promotion can be done through social media platforms like Facebook, Instagram and Twitter. These giant platforms will bring you much more than you think!
Besides, you can create a website for your business with a catchy domain name and logo.
Offline promotion is as simple as advertising your business product or service through newspapers, pamphlets and cards. It might require a nominal investment but it will be worth it!
Apart from this, making one minute videos giving introduction about your business could be handy to promote your business on the go.
You can register for free and list your products on Skill2Gether.in, a platform made especially for skilled individuals like you to connect with other people of similar interests.
Customer feedback and satisfaction:
Delivering the product or providing the service is not the end of a business. It is important to know if that customer is satisfied or wants some changes in it. So how will you know that?
The answer is simple. Customer feedback!
Create a feedback page on your website and request your clients to give a response about your business.You can include questions like how can we improve, what changes are required, was the quality satisfactory etc.
If you don’t have a website, you can just have a formal call or send a text message to your customer asking them to give their feedback.
These responses will help you understand in what areas you need to focus on to make improvements and changes. Doing this will not only satisfy your customer but also spread a good word of mouth about your business among their friends and family.
We hope these tips will be helpful to make your business a victory!
So now that you have this knowledge, it’s time for you to get down to your business. Be ready to hustle! Skill2Gether is always here as your support system! We also provide you with a platform to meet others of similar interests and thus, pitch your business to them, take valuable inputs and grow as you go along the journey.
Feel free to contact us on 7722015566 or email to email@example.com for any queries or doubts.